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Order FAQS
Order FAQS
| 1.What is the minimum order quantity? |
| Most of the products have no minimum order , if need to do OEM, there will be a MOQ. |
| 2.About the order process |
| we make that place the order from us is as secure and simple as possible. You could make order from our web site online. At first, Please add all the products you want into the shopping cart and then follow the instructions to complete the order form and submit, getting your order number. ( Please record this order number for further inquiries ). And then ,After you place the order and pay for it, we will check it soon and send the parcel to you in time, and then we will tell you the tracking number, so you could check online. |
| 3. What should I do when fail to place order ? |
| Steps: A. Use other browsers. There’re many browsers you can use, such as IE, Firefox, Google chrome, Safari, Opera, etc. B. If it still doesn’t work, you can copy the goods list including item number, size and color; send us by email together with your username on our site, and also your full shipping address. We’ll place the order for you and then let you know. |
| 4. Can you separate my order to several packages in order to avoid tax in custom ? |
| Usually we send only one package for one order unless it’s too large to be put into one box,but also only one tracking number. If you want us to send two or more packages, please write down the request in the Notice when you submit the order. But more packages, more shipping cost need pay, you know. |
| 5. What will happen if there are out-of-stock items in my order after payment ? |
| So as not to delay your order, we'll send out the ready items on time and then recalculate the item prices and shipping fee. All excess payment would be credited to your next order. If you want, we can also refund to your PayPal account. |
